FAQ

To contact our customer support team, you can reach out to us via email at info@lionsarise.org or by filling out the contact form on our website. Our dedicated support staff is available within working hours to assist you with any questions, concerns, or issues you may have. We strive to respond to all inquiries promptly and provide the best possible assistance to ensure your satisfaction.

Our privacy policy is designed to safeguard your personal information and ensure your privacy and security while using our website. We collect certain data from users to enhance their experience and provide relevant services. This may include information such as your name, email address, and browsing activity. Rest assured, we do not sell or share your information with third parties without your consent, except where required by law. Your data is stored securely and is only accessible to authorized personnel who need it to fulfill their duties. We use industry-standard encryption and security measures to protect your information from unauthorized access, alteration, or disclosure. The data we collect is used to personalize your experience, improve our services, and communicate with you about updates, promotions, and relevant offers. You have the right to access, update, or delete your information at any time. Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any personal information. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

To reset your password, simply follow these steps: Go to the login page on our website. Click on the "Forgot Password?" link below the login form. You will be prompted to enter the email address associated with your account. After entering your email address, click on the "Reset Password" button. Check your email inbox for a password reset link. If you don't see the email in your inbox, please check your spam or junk folder. Click on the password reset link provided in the email. You will be directed to a page where you can create a new password for your account. Enter your new password and confirm it. Click on the "Reset Password" button to save your new password. Once your password has been successfully reset, you can log in to your account using your new password.

We strive to offer international shipping to our customers worldwide. However, please note that shipping availability and rates may vary depending on the availability of our distributors and relevant regulations. To determine if international shipping is available for your location and to obtain accurate shipping rates and delivery times, we recommend proceeding with the checkout process on our website. During checkout, you will be prompted to enter your shipping address, and our system will provide you with the available shipping options and associated costs based on your location. We aim to fulfill and ship orders promptly, but please be aware that delivery times may vary depending on your location and any potential customs clearance processes in your country. If you have any specific questions about international shipping or if you encounter any difficulties during the checkout process, please feel free to contact our customer support team.

By accessing or using our website, you agree to abide by the following terms and conditions: Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. User Conduct: You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others, violate any laws, or interfere with the operation of the site. Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Lions Arise and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our site without prior written consent. User Accounts: If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Privacy Policy: By using our website, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. Disclaimer of Warranties: Our website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not guarantee that our website will be error-free or uninterrupted, or that any defects will be corrected. Limitation of Liability: Lions Arise shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, including but not limited to loss of revenue, profits, or data. Indemnification: You agree to indemnify and hold Lions Arise harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or in connection with your use of our website or any violation of these terms and conditions. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of our jurisdiction, without regard to its conflict of laws principles. Changes to Terms: We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website after any such changes indicates your acceptance of the updated terms. If you have any questions or concerns about these terms and conditions, please contact us at info@lionsarise.org.

Ministry and business partners are third-party entities that are integral parts of the Lions Arise network. They play a vital role in supporting the community by offering various services, resources, or expertise. Ministry partners may include religious organizations, non-profits, or community outreach programs that focus on providing spiritual guidance, counseling, or other forms of assistance to individuals in need. They often collaborate with Lions Arise to extend their reach and impact within the community. On the other hand, business partners are commercial entities that contribute to the community's well-being through various means such as sponsoring events, offering discounts or services to members of the community, or participating in community development initiatives. These partnerships help foster economic growth and stability while also enhancing the overall quality of life for community members. Together, ministry and business partners form a supportive network within the Lions Arise community, working hand in hand to uplift and empower individuals and families. Their collaboration reflects a shared commitment to making a positive difference and creating a thriving community for all.

On our site, we offer a variety of digital products designed to enrich your knowledge, enhance your skills, and support your personal or professional development journey. Our range of digital products includes: Downloadable PDFs: These are digital documents that you can easily download and access on your computer, tablet, or smartphone. Our PDFs cover a wide range of topics, from educational materials to informative guides and resources. eBooks: Dive into our collection of eBooks, which are digital books available for instant download. Online Programs: Explore our online programs that offer comprehensive courses, workshops, and training modules delivered digitally. These programs are designed to help you acquire new skills, gain valuable insights, and achieve your personal or professional goals from the comfort of your own home. *Unauthorized redistribution of PDF files is expressly prohibited, except for those designated as free downloads.

The manual and workbook can be purchased separately and worked through as a self study with no commitment to doing a course. The participation in our Take Up Your Space Courses are optional and will require both the manual and workbook.

To use ePub file versions, follow these steps: Choose an ePub Reader: First, select an ePub reader app or software compatible with your device. Popular options include Adobe Digital Editions, Apple Books (for iOS devices), Google Play Books (for Android devices), and various third-party e-readers available for desktop and mobile platforms. Download ePub Files: Once you have an ePub reader installed, download the ePub files you want to read onto your device. You can often download ePub files directly from websites, online stores, or email attachments. Open ePub Files: Launch your chosen ePub reader app or software and locate the option to import or open ePub files. Navigate to the location where you saved the downloaded ePub files and select the one you want to read. Read and Navigate: Once the ePub file is open, you can start reading the content. Use the navigation features provided by your ePub reader to scroll through pages, adjust font size and style, bookmark pages, and search for specific keywords or phrases. Customize Settings: Most ePub readers allow you to customize your reading experience by adjusting settings such as font size, background color, and page layout. Explore the settings menu of your ePub reader to tailor the reading experience to your preferences. Sync Across Devices (Optional): Some ePub readers offer syncing capabilities, allowing you to access your ePub library across multiple devices. If available, sign in to your account or enable syncing features to access your ePub files on different devices seamlessly.

Yes, it does matter where you order your hardcopy book from. We have specific sites allocated for international customers and those based in South Africa to ensure efficient service and delivery tailored to your location. Please note that book sizes, print qualities, shipping costs and delivery times may vary depending on the distributor associated with your chosen site and location.

We accept PayPal as well as debit and credit cards as payment methods.